Payment

• Payment methods

  • Accepted payment methods
  • Bitcoin
  • Bitcoin refunds
  • Using Bitcoin on our website

• Taxes and fees

  • Environmental Handling Fees (EHF)
  • GST registration number
  • Sales tax (GST/PST and HST) (CAN)

• Gift Cards

  • Buying a Newegg Gift Card
  • Gift Card delivery time
  • Gift Card expiration date
  • Gift Card number and security code
  • Redeeming a Gift Card

Returns (RMA)

• YouTube

• Return shipping

  • Return shipping
  • Cross shipping
  • Dropping off a return
  • Return address

• Return guidelines

  • Exchanging an item for a different item
  • Finding an item's return policy
  • Not eligible for return
  • Product Warranties
  • Refund process
  • Refunds, Partial Refunds and Restocking Fees (CAN)
  • Restocking fees
  • Return processing time

• Creating a return

  • Checking the status of a return (CAN)
  • Returning a combo item
  • Returning a consumable item (ink, paper, etc.)
  • Returning a laptop, tablet or desktop PC
  • Returning an item

Account

• Configure Your account
• Creating a Google Account
• E-Commerce Free PDF
• How to Guide
• Order History
• Subscriptions
• Test LINK 1.20

• Account settings

  • Changing your password
  • Recover Password
  • Zdenek's New Article

• Login issues

  • Problems logging in
  • Too many login attempts

  • Reset

    • Reset Login

• Our Premier

  • Premier Membership

Order processing

• Canceling an order (CAN)
• Checking the status of an order (CAN)
• Editing an order
• Order processing time
• Order verification
• Un-canceling an order

• Placing an order

  • No order confirmation
  • Ordering by phone, fax, email or mail
  • Purchase orders

Ordering

• Pre/back-orders

  • Ordering an out-of-stock item
  • Pre-orders

Pricing/Promos

• Pricing guidelines

  • Different price than advertised
  • Price matching
  • Price quotes

• Promotions

  • Mail-in rebates
  • Using a promo code

• Newsletter

  • Subscribing to the newsletter
  • Unsubscribing from the newsletter

Products

• Product info

  • Discontinued, deactivated or currently unavailable items
  • Downloadable software
  • Item specifications and details
  • OEM and Bare Card/Drive items
  • Refurbished items
  • Requesting an item
  • Used items

• Product support

  • Contacting the manufacturer
  • Technical support and product advice
  • Testing or assembling an order

• Item restrictions

  • Must be purchased with hardware
  • Quantity Limit

Shipping

• Shipping options

  • Calculating the shipping cost
  • Free shipping
  • Important Shipping Information
  • International shipping (CAN)
  • Large Item Delivery
  • PO Boxes
  • PuroPost
  • Refusing delivery (return to sender)
  • Signature requirement
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• Tracking an order

  • Tracking a package (CAN)

• Shipping issues

  • Item is missing from your order
  • Report a shipping problem

Website

• Security/privacy

  • Identifying phishing emails
  • Our website security

• Website issues

  • Shopping cart problems

• Website tools

  • Contacting Customer Service
  • Text Customer Service

Marketplace

• Marketplace order

  • Marketplace order processing time

• Returning an item

  • Contacting a Marketplace seller
  • Returning a Marketplace item

• Becoming a seller

  • Becoming a Marketplace seller

Pick Up

• About Pick Up

  • About Pick Up
  • Paying for a Pick Up order

• Pick Up guidelines

  • Assigning a Pick Up person
  • Pick Up timeframe
  • Picking up a Pick Up order

• Pick Up locations

  • Pick Up hours and locations

Rewards

• Airmiles Reward Chart
• Airmiles Terms and Conditions
• How can I earn points faster?
• How do I return a reward item?
• How do Reward Points work
• Redeemed Rewards
• What can I use my points for?
• Your Rewards