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What is your refund policy?
Our refund policy is as follows:
- Refunds are available within 30 days of purchase.
- To request a refund, please contact us with your order number and reason for the refund.
- Refunds are processed to the original payment method within 5-7 business days.
- Digital products and services may have specific refund conditions, so please refer to the terms of service for more details.
- For further inquiries, please reach out to our customer service team.
What are the steps to submit a purchase order?
Here's the process to submit a purchase order:
- Fill out the purchase order form.
- Obtain the necessary approvals from your manager or department head.
- Submit the approved purchase order to the procurement team.
How can I track my order?
- After your order is placed, you will receive an order confirmation email with a tracking number.
- Visit our website and go to the 'Track Your Order' section.
- Enter your tracking number in the provided field to view the current status of your shipment.
- If you have an account with us, you can also track your order by logging in and visiting the 'My Orders' section.
- Please note that tracking information may take up to 24 hours to update after the order is shipped.
- For any further assistance with tracking your order, please feel free to contact our customer service team.
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